Privacy Policy

Introduction

Welcome to Conglow! Your privacy is our priority. This privacy policy explains what information we collect, how we use it, and how we protect it when you use our application.

Information Collected

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other details provided when creating an account or booking an appointment.
• Payment Information: Credit or debit card details (securely processed by our payment partners).
• Usage Data: Information about your use of the application, including device type, IP address, and interactions with the app.
• Cookies and Similar Technologies: We use cookies to enhance your user experience (see our Cookie Policy for more details).

Use of Information

Your information is used to:

• Provide and improve our services.
• Facilitate bookings with service providers.
• Process payments securely.
• Personalize your experience on the app.
• Inform you about updates, promotions, and customer support.
• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell your personal data. However, we may share it with:

• Service Providers: To facilitate bookings and service delivery.
• Payment Processors: To ensure secure transactions.
• Legal Authorities: If required by law.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent for marketing communications.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at support@conglow.com.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. This includes encryption of sensitive data, secure storage solutions, access controls, and regular security audits. We also ensure that third-party service providers handling your data comply with strict security standards.

Policy Updates

We may update this privacy policy at any time. We will notify you of any significant changes via the app or email.

Data Retention and Deletion

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it. You can also request the deletion of your data by contacting us at privacy@conglow.com.

Contact

For any questions regarding this policy or to submit an inquiry, contact us at privacy@conglow.com or use our contact form at conglow.com